Order Cancellations

• Before Shipment: You can cancel your order within 48 hours of placing it. Please contact our customer support team to initiate the cancellation.
• After Shipment: Once an order has been shipped, it cannot be canceled.

Exchanges

• Eligibility: We accept exchanges within 72 hours of receiving your order for items that are defective or damaged.
• Process: To initiate an exchange, contact our customer service team with your order number and details about the product you wish to exchange.

Non-Returnable/Non-Exchangeable Items
Certain items, such as pottery items, are not eligible for return or exchange.

Contact Us
For more details, or to initiate a cancellation or exchange, please reach out to our customer support at [email protected].